NAPCRG respects the privacy of its members and other visitors to its Web site. NAPCRG strongly believes that if electronic commerce and on-line activities are to flourish, consumers must be assured that information provided on-line is used responsibly and appropriately. To protect on-line privacy, NAPCRG has implemented the following policy.

What Information Does NAPCRG Collect?
Most data NAPCRG collects are used only to help NAPCRG better serve its members. It is our general policy to collect and store only personal information that our members and visitors knowingly provide. If our privacy policies change, we will notify all users by e-mail or a special announcement placed on the Web site.

General Users: NAPCRG does not collect any personal information from users browsing its Web site. Users to the public areas of NAPCRG's Web site browse anonymously. Only aggregate data such as the number of hits per page are collected. Aggregate data are only used for internal and marketing purposes and do not provide any personally identifying information.

Members: If a member has logged into a password protected area of the NAPCRG Web site, the user's name and member ID number are recorded. In the course of using the NAPCRG Web site the member may be asked to provide personal information to purchase a product, participate in NAPCRG activities, or otherwise interact with the NAPCRG. In addition, the member may be asked to update his/her member contact information.

Important Note for NAPCRG Members: NAPCRG maintains a database independent of its Web operations. The information from this database is drawn from membership applications, dues payment forms, member surveys, and other correspondence between NAPCRG and its members.

If a non-member registers for a meeting or purchases a product from NAPCRG's Web site, the user's name, address, and other personal identifying information are recorded. In some instances, demographic information is collected and recorded.

Credit Card Information: NAPCRG does not disclose credit card account information or activity provided by its customers. When members and customers choose to pay using their credit cards, NAPCRG submits this information encrypted to obtain payment from the appropriate clearing house. If credit card numbers are stored in NAPCRG databases, they are encrypted.

How does NAPCRG use data collected?
NAPCRG uses the data it collects from its Web site to better serve members and visitors to the NAPCRG Web site. NAPCRG uses information submitted on the NAPCRG Web site by members and other customers in the following ways:

NAPCRG services and products: NAPCRG uses data collected to improve its Web content, to respond to visitor needs and preferences, and to develop new products and services.

Disclosure to Third Parties: NAPCRG makes member contact information available in its on-line Membership Directory only to other members of NAPCRG who have verified their membership status before entering the on-line membership directory.

On occasion, NAPCRG may also provide limited data to third parties that offer products or services deemed of interest to primary care researchers. These limited data include names and addresses, but do not include phone numbers, fax numbers, or e-mail addresses.

Disclosure required by law or emergency circumstances: NAPCRG may release personal information to third parties to comply with valid legal requirements such as a law, regulation, search warrant, subpoena, or court order. In the event that the NAPCRG is legally required to disclose your personal information to a third party, NAPCRG will notify you unless doing so would violate the law or court order.

How does the NAPCRG use cookies?
Cookies are a technology used by NAPCRG to identify a user as the user moves through the NAPCRG Web site. The user's browser allows NAPCRG to place some information on the user's hard drive that identifies the computer utilized. Two types of cookies are commonly used. A session cookie is a temporary file stored in memory on the user's computer drive whenever a Web site is accessed and is terminated by closing the browser. A persistent cookie is a file stored on the user's hard drive that may be deleted manually by the user or expired by the Web server. NAPCRG may use session cookies on some public areas of its Web sites to provide greater functionality. NAPCRG may use persistent cookies in the password protected areas of the NAPCRG Web site. These persistent cookies may be used to personalize a member's visit, to offer greater functionality, and to track visitor practices. The information generated from these cookies is used to help determine which services are most important and guide editorial decisions.

Users who may not desire the functionality offered by the cookie have the option to disable the cookie either by indicating that they do not wish to have the cookie created or by disabling the cookie function in their browser. A member must have cookies enabled to access the member sections of the NAPCRG Web site.

For privacy questions or concerns about the NAPCRG Web site, please contact Bruce Phillips at bphillip@stfm.org.

What Privacy Issues Arise With Links to Other Sites?
This Web site contains links to other Web sites. NAPCRG has no control over and is not responsible for the privacy policies or content of such sites.

What Means of Redress Are Available?
If any user suspects NAPCRG has handled its personal information in a manner that does not comply with this privacy statement, please contact us by e-mailing to Bruce Phillips at bphillip@stfm.org or by calling 800-274-2237 or 913-906-6000, ext. 5405.